Central New York Veterans Outreach Center

The Central New York Veterans Outreach Center (CNYVOC) is the signature program of UCD. In September 2008, UCD began occupancy of the former YMCA building at 726 Washington Street in downtown Utica. By December 2008, veterans' services are being offered at the site's new Central New York Veterans Outreach Center.

CNYVOC is in the process of creating a resourceful, one stop facility in Utica for veterans residing throughout Central New York. When complete this facility would offer, among other services, transitional housing for homeless veterans with permanent housing for disabled and elderly veterans, plus a wide variety of other services.

Case managers at the CNYVOC have been serving the veteran population since the start of the organization in 2007. Since then, the CNYVOC has collaborated with VA HUD-VASH, local representatives of the US Department of Veterans Affairs, the local Departments of Social Services, Catholic Charities, and other supporting agencies to support local Veterans and their families. The CNYVOC services the counties of Oneida, Herkimer, Madison and Otsego.

Services that can be found at the CNYVOC include:

  • Case Management - Case Managers, VA Social Workers, and the NYS Department of Labor work together to coordinate services on behalf of Veterans and their families in the areas of housing assistance, health care, and employment to assure the appropriate information is provided to individuals in an effort to coordinate the delivery of direct services to clients and their families.
  • Referrals to Legal Assistance - Referrals made to Legal Aid on behalf of Veterans by Case Managers can help to expedite assistance on legal matters.
  • Referrals to V.A. Benefits - VA Representation is available at the Center on a weekly basis. VA Social Workers can enroll all qualifying Veterans in healthcare services through the VA and help them to access many other services which they may be eligible for.
  • Food Pantry - Open during regular business hours, Monday thru Saturday to all Veterans.
  • Donation Room - Furniture, clothing, medical equipment and household items are available to Veterans and their families. Open during regular business hours, Monday thru Saturday.
  • Free Internet Access - Free internet access from within our facilities.
  • Thrift Store - A thrift store operated by the Parkway Senior Center (PSC) of Utica, is now open. Profits from the thrift store are shared between the CNYVOC and the PSC.
  • Transportation - A wheelchair accessible van is available to transport Veterans to and from the Rome VA Clinic and Syracuse VA Hospital.
  • Housing - SSVF is a housing first program in which the main priority is placing homeless Veteran's in housing. Other services include case management, assistance with VA benefits, employment, legal aid, and supportive services.

CNY Programs

Syracuse Veterans Center

Syracuse Vet Center

Smiling teacher talking to multi-ethnic students at language class

Oneida/Madison BOCES Newcomer Program

old boxing gloves hang on nail on texture wall

Rock Steady Boxing Program

Art supplies

The Art Therapy Room

Patches for the US Navy, US Marines, US Army, US Air Force, the American Flag, and dog tags.

Veteran's Outreach

Homeless man with two dogs.

Homeless Housing Assistance Program

American soldier silhouette on the american flag

Supported Services for Veteran Families

"No act of kindness, no matter how small, is ever wasted." - Aesop

Learn more about our partners...


The Community Foundation - blue and green logoCity of UticaYouthBuild UticaWorking SolutionsMohawk Valley Community College (MVCC)United Way of the Valley and Greater Utica AreaParkway Center: it's not age, it's attitude.Madison-Oneida BOCES